Key Matters Guide
Resource Centre

Leadership information, ideas and assistance

Help us improve

Is there anything on this site which doesn't work or which you think could be improved? Please help us to get better.
Email us to give us feedback about what works well, or not so well, for you, or to make a suggestion or report any problems you encounter.

PS. One thing you may notice is that we use Australian English spelling. So we're sorry if you are from another part of the world where words like colour and organisation look strange to you, but we hope you can still understand us, despite the different spelling.

Courage when it counts

During a crisis, decisions have to be made. Yet in a crisis there is always too little information and insufficient time available for well considered decisions.

And, although previous training will help, precedent is frequently a poor guide.

When you have to make decisions under pressure, make sure you have the courage to do the right thing. Value people above property. Respect the concerns of all stakeholders. Share pertinent information as it becomes available. Show leadership.

Ultimately, in any unknown situation success comes from knowing your true values and having the courage to align action to them.

Quote of Note

'In every success story, you find someone who made a courageous decision.'

Peter Drucker

© Kerrie Mullins-Gunst
This article is copyright, but permission will usually be given to reproduce it, if requested. Contact us to request permission and see the reprint guidelines here>>.

To see more articles Click here>>.

Many more resources are available in the Key Matters Guide Resource Centre. Click here>>