Key Matters Guide
Resource Centre

Leadership information, ideas and assistance

Help us improve

Is there anything on this site which doesn't work or which you think could be improved? Please help us to get better.
Email us to give us feedback about what works well, or not so well, for you, or to make a suggestion or report any problems you encounter.

PS. One thing you may notice is that we use Australian English spelling. So we're sorry if you are from another part of the world where words like colour and organisation look strange to you, but we hope you can still understand us, despite the different spelling.

Achieving great results

To consistently achieve results, effectiveness is vital. But there is a difference between effectiveness (doing the right things) and efficiency (doing things right). As with so many simple observations this has profound implications. You see, it doesn't matter how well we do something, if that thing is not what we should be doing.

Of all the factors which make an organisation effective, doing the right things is the most fundamental. Whether it be in your marketing program, individual projects, or across the whole organisation, effectiveness is the key to success.

A few organisations may be fortunate enough to do the right things by accident, but for most of us that means planning.

Planning is one of the most important aspects of winning results. Planning is central to success for individuals, groups, associations, and for businesses whether large or small. Yet repeatedly we hear just how badly planning is done.

Eighty per cent of small businesses do not have a business plan. Eighty per cent of small businesses fail within three years. Even large businesses have difficulty planning according to the Karpin Report which said, "the main Australian enterprises and their managers have too short-term a focus."

Despite the evidence of how hard it is to plan well, some people still claim planning is simple. If that were completely true, surely we would all be better at it? In fact, effective planning may not be hard, but it is difficult to do without help. Even those of us who help others plan for a living, appreciate external input for our own plans.

Effective organisations (like effective individuals) plan. Their plans are always written down, but rarely set in concrete.

Good plans are dynamic documents, subject to regular review and evolving with circumstances. As General Eisenhower said "It's not the plan but the planning that counts."

The power of planning lies in its capacity to focus our attention beyond the distractions of the journey, on our purpose and objective. Plans remind us of the forest when we are deep in the trees.

Contact us or call us today on 03-9859 3924 for details of how KMG Consulting can help you create a useful, dynamic, action oriented plan for yourself or your organisation. We'd be delighted to discuss how we can help.